Privacy Policy

Last updated: May 21, 2026  |  Effective Date: January 1, 2024

Satellite Reports ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website satellitereports.com or place an order with us.

1. Information We Collect

We may collect the following types of information:

• Personal Identification Information: Name, email address, phone number, and billing address provided when placing an order.
• Property Information: Property address, location details, and any notes you provide related to your order.
• Payment Information: Payment is processed securely through PayPal. We do not store your credit card or payment credentials on our servers.
• Usage Data: IP address, browser type, pages visited, time spent on pages, and referring URLs collected automatically via cookies and analytics tools.
• Communications: Emails, support messages, and any correspondence you send us.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfill your report orders
• Send order confirmations, reports, and updates via email
• Respond to customer service and support requests
• Send promotional communications (you may opt out at any time)
• Improve our website, services, and user experience
• Comply with legal obligations and enforce our Terms of Service
• Detect and prevent fraud or unauthorized access

3. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Third-party vendors (e.g., PayPal, email delivery services, analytics providers) that help us operate our business, under strict data protection agreements.
• Legal Requirements: When required by law, court order, or government authority.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our site. Cookies help us remember your preferences and understand how you interact with our website. You can control cookies through your browser settings. Disabling cookies may affect certain website functionality.

5. Data Security

We implement industry-standard security measures including SSL encryption, secure servers, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Order records are retained for a minimum of 7 years for tax and accounting purposes. You may request deletion of your data at any time (subject to legal retention requirements).

7. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal data
• Opt out of marketing communications at any time
• Lodge a complaint with a data protection authority

To exercise any of these rights, contact us at contact@satellitereports.com.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected data from a child under 18, we will delete it promptly.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us:

• Email: contact@satellitereports.com
• Phone: +1 833 334 3934
• Hours: Monday–Friday, 8:00 AM – 5:00 PM (CT)